Posts Tagged: James Trezona

Necessity is the mother of invention – or so the saying goes

Posted by James Trezona on Fri, 17 Feb 2012

In the modern western world, it’s considered axiomatic that struggle and adversity stimulate innovation. As a concept it sits side by side with ‘creative destruction’ at the heart of capitalism. So right now, with the global economy in a period of adversity that seems to be lasting for a very long time, we should be witnessing an explosion of innovation.

Is this in fact the case?

First of all, let’s look at why it should be. The longest economic boom in history has come to a somewhat cataclysmic conclusion. During the boom, it’s safe to say that innovation flourished. Since 2002, the digital economy has taken a firm hold. Companies like Facebook, Google and LinkedIn have appeared as if from nowhere and found the holy grail of monetising the Internet through innovation in technology, business and marketing models. Apple has innovated its way back from the brink of disaster to become the biggest company in the world. These are the marquee brands of the tech boom innovation fairytale. There are thousands of others.

Beyond the tech sector, innovation has been hard at work in many other areas of the economy. In fact, it is innovation in the financial sector that is widely blamed for the abrupt and drastic end to the good times, which leads us to ask whether or not innovation is always a good thing. But let’s leave that for another day.

So now that the party’s over, are we seeing firms compete for a shrinking pool of business by accelerating the innovation?

Sadly, one would have to say no – although a lot of firms are talking more than ever about it, their investments tell a different story.

As behavioural economics shows us, people are inherently inclined to loss aversion: we overestimate risk – more so in times of uncertainty. And innovation is inherently risky. In moments of crisis, risk is not widely or enthusiastically embraced. Most firms – like most individuals – react to danger by curling up into a ball – trying to return or cling to security.

So is it simply that when times are tough, innovative thinking stands out from the crowd? Or is it that good ideas, and the trajectory on which they can place a business, are more noticeable when the market is unforgiving of mediocrity?

Or is it that rather than creating new ideas – or inspiring people to develop them – crisis creates a broken landscape, where new ideas are more likely to flourish. New shoots cannot thrive in dense environments; they need space – and turmoil in the earth – to survive. Perhaps the scorched earth of crop burning takes the analogy too far, but the current crisis does have its parallels.

After all, although the Apples and the Googles rose to prominence during the greatest economic boom in history, the innovative thinking at their heart -  the groundwork for their ultimate success – preceded the boom; was, in fact, perhaps a response to the turmoil of a previous crisis.

For us in the ideas business, it’s useful  to realise that while new ideas are our stock in trade, there’s a rhythm to the speed and willingness with which the rest of the world will adopt, develop and promote them. Moreover, the answer is not always ‘new’. Often it is about looking with new eyes. And rather than focusing all our energy on novelty, we should be striving to see past the complexity and simply solve the problem.

When the pressure is off the individual to ‘imagine’ a way out of crisis, then the group can combine its energies, existing thinking and new ways of understanding to overcome fresh challenges. And this is where there is opportunity in crisis – to build closer, more positive and healthy communities, with flourishing ideas on broken ground.

Injecting a start-up spirit into advertising

Posted by James Trezona on Mon, 18 Jul 2011

There’s something about a start-up business that gets the pulse racing: that energy, that pressure, that collective spirit to pull together to turn an idea on a PowerPoint slide into a living and breathing business. Whether it’s a tech business starting out in another garage in Palo Alto or a creative one launching around the corner from our Bristol office, they share common challenges and opportunities. That journey to launch will rarely be easy but the sense of achievement in taking an idea to market should never be underestimated.

As an agency we’re big fans of the start-up spirit. Many of our clients may now be global technology corporations but many of them still have that passion for the product coupled with a pioneering attitude to launching new products or services. I think parts of the ad industry could benefit from an injection of start-up spirit to help us ensure our people are best-motivated, our ideas stay best of breed and that we don’t get stuck in old habits of doing things.

Here are five lessons we can learn from start-ups:

  1. Speed/ agility: often the success of a start-up is their speed in executing from idea to launch. Agencies that can compete on speed and break through organisational process to deliver, no matter what, may find themselves more recession proof.
  2. Teamwork: at the risk of romanticising what can be a very tough working environment, there’s something very important in a culture where everyone mucks in, whether it’s assembling your own IKEA desk or pulling an all nighter to stick brochures in envelopes. That collaboration where people come out of their silos to take collective responsibility is a great asset for any organisation.
  3. Goals: a start-up is the machine that takes a new idea to market and that’s exactly what agencies like Mason Zimbler do. We launch products and services for brands. When the clock is ticking and launch is 30 days away, that mix of pressure and focus makes sure people are focused on action and implementation. Having a clear and simple goal on execution, and doing whatever it takes to get there, is a great motivator.
  4. Customer-focus: Start-ups are usually pretty close to the customer and therefore effective at making decisions looking through the customer lens. Sometimes the ad industry is guilty of devising ideas in isolation, neglecting the most important person in the equation: the end user.
  5. Passion: Working 18 hour days, sleeping under your desk and living off take-away pizzas for long stretches might not sound like fun but that camaraderie of a team preparing to launch a site, product or piece of software is often driven by passion. The ad industry needs to fall back in love with our clients’ products and rediscover our own passions.

Already we’re seeing how some more progressive thinkers in the industry are turning entrepreneurial. Some agencies fed up with clients turning down killer ideas have turned the tables by setting up their own businesses to exploit their intellectual properties – if the client doesn’t like it, we’ll do it ourselves. Other agencies are partnering to create VC funds to create and exploit IP;  they’re becoming start-ups themselves.

At Mason Zimbler, we’re going to stick to what we know best so you won’t see us launching our own venture capital fund or setting up our own online store quite yet. But I’ll certainly stay open minded about how injecting start-up thinking might alter our routemap. And in the meantime we look forward to welcoming the next generation of Silicon Valley garage start-ups as clients.